All callers enter the psychic listings (chatroom), where they will hear the "forte", recorded by your female (and/or male) employees (psychics). As the caller listens to each "forte" a menu of options is played. The menu, most notably, allows the caller to record and send a request for a live personal connection with the female (and/or male) psychic of their choice.

Should a caller enter into a personal connection, with one of your female (and/or male) employees (psychics), either party may terminate the personal connection at any time, allowing the psychic to return to an "available" status for new requests and returning the caller to the psychic listing, once again.

Your female (and/or male) employees (psychic) are not required to be on site. The system allows them to dial in from home (or any remote location), key in their passcode, record their current "forte", and hangup the phone.

Whenever a caller requests a private connection with the selected psychic in the listing, the system puts the caller in "music-on-hold", makes an outbound call to the psychic's location, and, should the psychic accept the request, the two are privately connected. Otherwise the caller is informed that the psychic is currently unavailable, and returns the caller to the psychic listings (chatroom).

Your employes (psychics) have an "available" or "busy" toggle option on the system, to render themselves "available" or "busy" to interested callers. This allows your employees (psychics) the ability to take breaks periodically, by toggling the option to "busy", and then "available", once they returned from their break.

For employee (psychic) performance tracking purposes, the system maintains individual timestamped logs of:

• employee (psychic) shift-start/shift-end timestamps,
• employee (psychic) "available"/"busy" tracking per-shift,
• total caller-requests (per-shift) for each employee (psychic),
• time/duration of each employee's (psychic's) private connections,
• employee (psychic) "accept"/"reject" responses to caller 1-on-1 requests,
• breaks taken by employees (psychic).

• total number of calls daily (call volume),
• total duration (minutes) of calls, daily,
• total duration (minutes) of conferenced connections, daily,
• additional tracking information.

NOTE: An option of the system, when activated, requires callers to enter a PIN number, as provided in the advertisement of the service. The purpose is to provide daily caller demographics (by PIN number). The information generated may help the system administrator:

• determine the response from given advertisements.
• determine the response from given geographic markets.
• act as a service bureau, by issuing a PIN number to each business associate to place in their advertisements. Call tracking by PIN allows you and your associates determine the revenues generated by their individual markets.